Return within 30 days for a full refund
The Feelex 30 Nights Free Trial is designed to give you an easy way to test your mattress and return it if you're not completely satisfied.
This trial offer is applicable for the following varieties of Feelex Mattress:
- Spinetec
- Vertec
- Firmtec
- TLC
- Cheer
The 30 nights trial period starts on the day you purchase your new Feelex Mattress.
You need to first register your purchase by sending a picture of your purchase bill and MRP sticker through whatsapp to +91 98301 90909 or fill in a form on www.feelex.in within 72
hours of purchase of your Feelex mattress.
If you are not satisfied with your new Feelex mattress you may contact us within 30 days of your purchase by calling us on +91 98301 90909
The 30 nights free trial offer doesn't apply to those mattresses won through any scheme or promotion - only original purchases made from an authorised Feelex dealer shall be eligible for the offer.
TERMS & CONDITIONS:
- The 30 nights trial period begins after taking possession of your mattress subject to registration with 72 hours of purchase
- Trial replacement guarantee is void, if the product is altered, broken, odorous, severely damaged or soiled.
- The 30 nights trial does not cover exchanges between sizes.
- Customer must have slept on the mattress for a minimum of 14 days (to allow appropriate adjustment of your body).
- Product may be exchanged for any mattress of equal or greater value.
- If greater, customer must pay the difference to the value of the new mattress.
- An exchange fee of ₹500 plus collection & delivery fees must be settled before the replacement can be delivered.
- Delivery and Freight fees are non-refundable and the customer is responsible for any further costs involved in the removal and replacement of the mattress to and from the dealer store.
- While on trial, the original packaging of the mattress must be retained so that our delivery team can use it when collecting and replacing your purchase.
